VitalizePro ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information
When you place an order or create an account, we may collect:
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely via BonesPay; we do not store card numbers)
- Order history and product preferences
Automatically Collected Information
- IP address, browser type, operating system
- Pages visited, time spent on site, referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
- Process and fulfill orders
- Send order confirmations, shipping updates, and receipts
- Respond to customer service inquiries
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Prevent fraud and comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share data with:
- Payment processors (BonesPay/Stripe) to complete transactions
- Shipping carriers to deliver your orders
- Analytics providers to improve our website
- Law enforcement when required by law
4. Cookies
We use cookies to maintain your shopping cart, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
7. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Last updated: April 2026. Questions? Contact privacy@vitalizepro.com.
